FREQUENTLY ASKED QUESTIONS
At Eman Bazaar, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a flexible return and refund policy to make your shopping experience worry-free.
- Most items can be returned or refunded if they are unused, unopened, and in their original condition.
- For perishable or time-sensitive items, returns and refunds are only accepted within a short period after delivery.
- Products intended for personal care, hygiene, or health protection may not be eligible for return or refund due to safety and hygiene reasons.
- To initiate a return or refund, please contact our customer service team with your order details, and we’ll be happy to assist you.
We are committed to providing quality products and excellent service, so feel free to reach out with any concerns.
Yes, we offer the convenience of placing orders over the phone. Simply contact our customer service team, and they’ll assist you with product selection, payment options, and delivery details.
We apologize for any inconvenience caused. Please contact us immediately with your order details and photos (if applicable), and we will arrange a replacement or refund.
Orders can typically be canceled within a short window after placement. Please contact us as soon as possible if you wish to cancel, and we’ll do our best to assist you.